European Journals of Business Management

INFLUENCE OF STAKEHOLDERS' PARTICIPATION ON PERORMANCE OF ROAD PROJECTS AT KENYA NATIONAL HIGHWAYS AUTHORITY

Fred Obare Nyandika
Jomo Kenyatta University of Agriculture and Technology
KENYA    
Dr. Karanja Ngugi
Kenyatta University Department of Accounting and Finance
KENYA

CITATION: Nyandika, O. F & Ngugi, K. (2014). Influence of Stakeholders' Participation on Performance of Road Projects At Kenya National Highways Authority. European Journal of Business Management, 1 (11), 384-404.

ABSTRACT

In Kenya, the number of public roads construction projects is increasing from time to time. However, it becomes difficult to complete projects in the allocated cost budget. Taking into account the scarce financial resources of the country, cost overrun is one of the major problems in Kenya. KeNHA has been experiencing cost overruns in its Road projects over the years. The purpose of this study was to investigate the influence of stakeholders’ participation in performance of road projects in KeNHA. Further, the study sought to determine the influence of user involvement, technology, top management support and resources on stakeholders’ participation in performance of road projects in KeNHA. This study used descriptive research design. The study used both qualitative and quantitative methods. The target population for this study was 251, Prequalified Contractors (NCA1 to 3), KeNHA Top management (Job group 7-10) and prequalified consultants. This study used a stratified random sampling to select 30% of the target population. The sample size of this study was therefore 75 respondents. Structured questionnaires were used in this study to collect data. Qualitative data was analysed by use of content analysis presented in a prose form. On the other hand, Quantitative data was analysed by use of Statistical Package for Social Sciences (SPSS) version 21. In addition, descriptive and inferential statistics was used in this study. Data was then presented in graphs and tables. Further, a multiple regression analysis was used to establish the relationship between the dependent and the independent variables. The study also used T-test analysis of variance and F-test to test the relationship of the variables. The study found that awareness, feasibility, conferences and seminars in user involvement have a great positive influence in road projects performance. In addition, IT skills, computer aided designs, use of intranet and internet and IT policies were found to influence the performance of road projects to a great extent. Top management support was found critical in overseeing funding approvals, good will/commitment, participation and approval of projects which influence positively to road projects performance in KeNHA. The study also revealed that enough financial resource, donor support, availability of human resource and provision of resources on time influence positively to the performance of road projects. The study recommends that KeNHA need to ensure stakeholders’ involvement in order to improve its performance in road projects.


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