European Journals of Business Management

AN ASSESSMENT OF THE EFFECT OF ENTERPRISE RESOURCE PLANNING IMPLEMENTATION ON SUPPLY CHAIN PERFORMANCE IN MANUFACTURING SECTOR IN KENYA: A CASE OF MABATI ROLLING MILLS LTD

Mariam Ali Mahmud
Student, Jomo Kenyatta University of Agriculture and Technology
Noor Ismail Shale, PhD
Jomo Kenyatta University of Agriculture and Technology

CITATION: Mahmud, A. M & Shale, I. N (2014). An Assessment of the Effect of Enterprise Resource Planning Implementation on Supply Chain Performance In Manufacturing Sector in Kenya: A Case of Mabati Rolling Mills Ltd. European Journal of Business Management, 2(1), 161-171.

ABSTRACT

Enterprise Resource Planning (ERP) is a software solution that integrates business functions and data into a single system to be shared within a company. While ERP originated from manufacturing and production planning systems used in the manufacturing industry, ERP expanded its scope in the 1990’s to other “back-office" functions such as human resources, finance and production planning. Kenya has embarked on a concerted effort in joining the league of industrialized nations in the acquisition, deployment, consumption and utilization of ERP. It has become an indispensable tool for individual and national empowerment, improvement, development and actualization of service. The main objective of this study was to assess the effect of enterprise resource planning implementation on supply chain performance in manufacturing sector in Kenya: a case of Mabati Rolling Mills ltd. This is a case study of Mabati Rolling Mills Ltd. The study specifically used employees of Mabati Rolling Mills Ltd as the target population. A descriptive research design was used in this study. This study is expected to produce both quantitative and qualitative data. Once the questionnaires are received they were coded and edited for completeness and consistency. Quantitative data was analyzed by employing descriptive statistics and inferential analysis using statistical package for social science (SPSS). The findings were presented in tables of frequency distributions percentages, bar graphs and pie charts. The study concluded that there’s need for quality awareness to among employees through education. The study recommended that the top management should communicate ERP adoption to the entire organization to create awareness, interest, desire and action


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